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Below we have outlined the major reasons why more corporate users are considering VoIP based systems:
1. Call Cost Reduction.
The lower cost of calls on VoIP systems over traditional PSTN networks is the first advantage people think of when switching to a VoIP based system. Essentially phone calls made over existing IP circuits are free, save for the cost of the equipment required to make that call. Enterprises can cut their telecommunications costs with VoIP in two ways:
1a. Calls over the company IP network.
Most multi-site companies have linked their computer systems over an IP wide area network (WAN). VoIP technology uses this network to carry voice calls. Companies can install specialized IP phone systems, or IP gateways such as VegaStream to connect existing phone equipment to the WAN. This removes the call charges and, equally significantly, the rental charges on the telephone lines.
1b. Using and Internet Telephony Service Provider (ITSP)
ITSP’s use IP transmission in their own networks to by-pass the wholesale charges made by the incumbent telephone company. This by-pass occurs as the customer is connected to the ITSP’s switch via an Internet circuit, as opposed to multiple telephone lines to the incumbent phone company’s switch. The ITSP will use the Internet to by-pass the long distance and international charges. For example, an ITSP’s customer’s international call will be carried on the IP network from the point of origin to a break outpoint in a foreign country. The ITSP will incur its capital costs of the IP infrastructure and only the wholesale charge for the foreign national leg of the call. Previously, the service provider would have to pay charges to the local phone company, an international carrier and the foreign carrier. The net result is long distance and international call charges from an ITSP are significantly lower than traditional phone companies.
Again, a company can connect its existing telephone equipment to an ITSP using VegaStream gateways. Despite deploying this new technology, for all intents and purposes, the company uses its phones as it always has done, but simply benefits from significantly reduced costs.
These reduced call costs are of course available to companies that implement a fully converged VoIP solution using IP phones or “soft phones” on their PCs or PDAs. A gateway is essential in this scenario to allow calls to be made between the company’s VoIP system and its customer, suppliers and partners who still use traditional telephone systems.
A company that decides to follow this route to full VoIP implementation (as one day we all will) can accrue other benefits as follows:
2. Simplification.
An integrated infrastructure that supports ALL forms of communication allows more standardization of equipment and a single cabling infrastructure. This leads to a further overall fall in operational costs.
3. Flexibility.
A VoIP system is based on software rather than hardware, making it easier to alter, upgrade and maintain. VoIP allows you to safely set up a fully functioning office anywhere a broadband connection is available including the home office and telecommuters. Combining a VPN (Virtual Private Network) to your VoIP prevents unauthorized access to you system alleviating security concerns.
4. Scaleable.
Traditional telephone systems are difficult to expand or upgrade, it is easy to outgrow your current system and you may need to replace hardware or, even replace your entire system. VoIP systems however are easy to upgrade in line with your company as it grows, as your needs change your VoIP system can adapt easily to your changing telecommunications requirements.
5. Multimedia.
Even though telephony and facsimile are the initial applications for VoIP, the longer-term benefits are expected to be derived from multimedia and multi-service applications as technology develops. Videophones for example, will bring a new dimension to corporate communication, where visual contact with clients is important.
6. Easy Installation
Using VegaStream gateways, VoIP systems can operate side-by-side with existing telecommunication system. Companies can therefore phase the introduction of VoIP to one part of the enterprise (e.g. the call centre); this will ensure smooth transition to VoIP, minimize disruption and spread costs.
VoIP allows corporate users to use a single high-speed Internet connection for all voice, video, and data communications. This is known as convergence and is one of the primary driving forces behind corporate interest in VoIP. As we have seen VoIP is not just about reducing call costs, it gives companies much more than that. By using a single data network for all communications, it is possible to reduce overall operating costs, increase employee efficiency and allow greater flexibility in communications than ever before.
Further Information
For further information on VoIP and how you can benefit from this exciting revolution in telecommunications please visit
www.vegastream.com
Formed in 1998, VegaStream is one of the most experienced players in the industrial VoIP market. The company supplies gateway CPE to both traditional telecommunications carriers and the new generation of Internet telephony service providers. VegaStream also serves the enterprise market through a global network of distributors and resellers supported by regional offices in the UK, USA and Australia. VegaStream is a non-listed UK company. Investors include the management team, Pace Micro Technology PLC and MTI Partners.
Third party brokers now have access to customers’ personal information, courtesy T-Mobile employees, who have been selling the information illegally. This has been touted the biggest breach in data protection laws.
T-Mobile admitted that its employees were responsible for the leak, after initial reports were unable to nail the offender. The confession was made when all the UK providers such as 02, Vodafone, Orange, 3 and Virgin denied their involvement.
T-Mobile first alerted the Information Commissioner’s Office, a body responsible for enforcing and controlling the use and availability of personal data, about the leak. It was then that the information about the illegal activity began to emerge. Christopher Graham, information commissioner, acknowledged that the data was sold to brokers by T-Mobile staff, and the brokers further sold the information to various phone companies, so that they could poach prospective customers when their contracts were about to expire.
Citing this example, Mr Graham has vouched for stricter laws to prevent the misuse of information. He said that his office is preparing to prosecute the offenders in lieu of the evidence provided to them. He has shown his willingness to close down the entire unlawful industry that thrives on sale and purchase of personal data.
Mr Graham wants that people involved in selling private data to third parties should face stiff penalties that should include imprisonment. Presently, the penalty for breach of the data protection act is £5,000.
A T-Mobile spokesperson said that the company was not aware of such illegal sale of information when it was carried out.
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Avaya Phone Systems has taken several steps to ensure a smooth transition
traditional, circuit- based phone systems to VoIP phone systems. The company
views the evolution to converged network as a three- step process:
Install IP architecture, laying the foundation for a wireless network
capable of supporting data, voice, and video on a single cable.
Incorporate applications, taking advantage of features that increase your
productivity and efficiency.
Employ IP telephony, connecting all branches and locations of your
business, making the conversion from an outdated, inefficient network, to an
industry- standard one.
Step One: Install IP Architecture
The first step in switching to VoIP phone systems takes one of two
routes, depending on whether your company has POTS or a PBX. The route from
POTS to VoIP phone systems is longer and more expensive, and is generally not
recommended unless the monthly toll charges and fees are so unwieldy as to
outweigh the high cost of converting.
However, VoIP phone systems architecture can be installed alongside the
existing POTS, preserving your earlier investment. Over time, you can phase out
your POTS and replace circuit- based telephones with IP- enabled ones, as you
embrace IP telephony.
The process is much simpler with a PBX: The computer data network is
expanded to support IP telephony on the LAN and VoIP and the WAN, creating a
common infrastructure connecting all locations.
Step Two: Incorporate Applications
After a foundation for IP telephony has been built, and a converged
network is in place, your company is ready to take the next step to VoIP phone
systems: incorporating applications, taking advantage of integrated voice, data, and
video.
VoIP phone systems enhance business communications by allowing for
critical applications that improve productivity and efficiency: many applications and
features that allow you to stay connected and accessible. Cell phone connect and
remote call forwarding let your receive business calls when you’re out of the office,
and Unified messaging gives you greater control over your voice and email
messages.
VoIP phone systems keep you informed: the network has proactive
monitoring programs that alert you when it needs repairs before something breaks
down.
Step Three: Deploy IP Telephony
The final step in the transition to VoIP phone systems is to deploy IP
telephony, creating converged communications. Deploying IP telephony and
realizing the full potential of VoIP phone systems allows your company to flourish in
an adaptive environment, easily integrating with multiple configurations.
This is possible because of modularization; VoIP phone systems have
modular applications and components, increasing flexibility while making it a cost-
effective solution.
As a completely optimized and integrated infrastructure, VoIP phone
systems can save your business thousands upon thousands of dollars. VoIP phone
systems eliminate fees for leasing phone lines, and greatly reduce monthly
regulatory fees.
Cameron Elliott is an Telephony specialist at avaya voip phone systems where he extols the benefits of Avaya
Phone Systems
My world got smaller, my business grew five times over, and I got talking
I’m a web designer and I work wacky hours, push buttons on a computer, talk to a lot of people, send out email, drink coffee, like the Discovery Channel and enjoy running my own business. My business consists of working with people, helping businesses out, generating ideas, communicating with others, creating reports, talking to people. Sometime I talk about business, sometimes about the internet and sometimes I talk about nothing. If you catch me in an espresso moment, you’ll probably want to stop talking to me after a while.
My business has clients that are everywhere in the world. My clients need me at all hours at times, hence the cappuccino moments. My clients want things done yesterday. My clients like good work, good communication, and good results. My clients can be demanding, abrasive or reactive. I put out fires to keep my clients happy, its part of my business. Sometimes my clients can’t wait for me to call and sometimes I can’t wait to not talk to them at all. My business relies on me being in touch with my clients. These days, who do you know that does not need to be in touch with someone out there?
At the end of the day, I need to keep in touch with my business customers, because if I don’t, I won’t see any steak or cake next month.
I have a cell phone, a computer, a scanner, a printer, a telephone, a pda, a new iPod, a digital camera, some speakers, headphones, a wireless mouse and various other gadgets to keep my life simple and keep my business running smoothly. Little did I know that there is this something new out there called VOIP. Voice over Internet Protocol. Sounds high tech huh?
With all the phones, cell phones, internet phones, pagers and everything that is out there to communicate with, why would I now need VOIP?
Do I really need another device on top of another device? Do I really need to figure out how to use another gadget? Do I need to download more software to my computer? What all do I have to buy now? I pride myself in being up to date and with the times and on top of all that is new out there, but this thing surprised me, because it’s been out there already for a while. The more I looked in to it, the more I found there to be people subscribing to this technology of getting free, or shall we call it, unlimited long distance. I’ll explain more about the technical parts of the technology a bit later.
Here’s my most recent scenario of why I chose to even consider VOIP.
I recently moved to a community where for some reason I am out of the local calling area for the district that I live in. That’s not exciting when all my clients live in the city and now it costs me money to make a simple phone call. Long distance during the day is not cheap yet. So I decided to look at my options.
Do I use my cell phone and make long distance calls? If I did that, I run the risk of using up my valuable daytime minutes. It turns out, long distance on some cell phone plans are almost double the rate the normal landline rates. I can just see my bills now running close to a thousand a month.
Second option was email to stay in touch with everyone. Email is great, but when you need that answer right away or a simple yes or no, somehow it just did not work out for me. I’d heard the common feedback, “Sorry, I was away from the computer”, “My computer has a virus”, “What email?” Don’t get me wrong, I rely on email daily, but for some matters it just was not there for that instant touch.
I called the phone company and they gave me a few options. Would add a bit extra on to the phone bill, but I was limited to time and to when I would be able to make call. Sure I can make call during the day, but guess what, climb that money tree and shake some more coins out of it.
I tried downloading some of these free long distance internet software applications. Worked fine, but to have free calls, others would wither have to have the same software and they would need to be in front of their computers. Remember, their computer is still in the shop and they are away from it most of the time. Don’t get me wrong, for some people, these systems work great and productivity is greatly increased. My issue was I could not get everyone I wanted on board to download the software without me having to troubleshoot and guide through the usage.
Then I talked to a friend and she told me about the service she was using for all her long distance needs. Somehow I do recall her calling me from Toronto and us talking forever about nothing. Then the following week she called me from New York and we talked again. I began to wonder what her phone bill was like every month. So I asked her.
It turns out she was and still is paying a flat rate per month and gets unlimited long distance calling anywhere in North America.
What? Run that by me again? Unlimited, there’s no such thing as unlimited. There has to be limits. Even on some of these advertised cell phone plans where they tell you that it is unlimited, if you read the fine print, somewhere in there it says you are limited to ten thousand something or another.
I asked her for more information. She basically told me that she signed up with this company, they sent her an adapter, she plugs any home phone in to it, plugs the adapter in to the internet and starts calling. That’s it. Any software downloads? Anybody else to call to set it up? Turns out, she simply went online, chose the package the wanted, the unlimited one of course, selected her phone number and within days had her phone adapter arrive in the mail. After that, wherever she traveled to, she would take the adapter with her, plug it in to the internet and start making calls. Best of all, people would call her on her local number and no matter where she was in North America, she would be able to take the call. If the was away from her phone, voicemail would kick in. If she decided she wanted to go mobile, she would call forward the calls to her mobile.
I called her a couple of times on her local number and instead of asking where she was in the city; I’d have to ask where she was in the country right now. Quality of the call was the same all the time. Unlimited means unlimited. Does not limit you to the city you are in, does not limit you to how many minutes you want to talk. Does not limit you from what device you want to talk from. That’s this new thing called VOIP.
When she told me the price she was paying per month, I was immediately on the computer looking up the website and signing up. Obviously I ended up taking the unlimited plan for only $15 a month. This I had to try out.
So I go on with my day. I go on with my next day. Pushing buttons, sending emails, making calls when all of a sudden the mail dude finds my doorbell.
The package arrives.
The unlimited phone deal thing arrives. My answer arrives. The box arrives. The box with the thing inside arrives. You get the point.
Now what?
Eagerly I open the box only to find a small silver device within it. It’s called the Sipura! Exciting.
I see it has some places where I can connect things to, so being the type of person that does not read manuals, I start plugging things in. One connection is obviously to my high speed internet connection. Another connection looks like a phone connection. Last one would be the power to give it juice. Done.
Now what?
I look around the box looking for software, but see none. Something is wrong. Now I dig out the manual and look to see what I do next. Apparently nothing, start making calls. Ok, this is way too simple. I pick up my phone receiver and hear a dial tone. Now, I could get in to what that meant to me and how it made me feel, but we won’t go in to that right now. I call my friend only to find I have a connection and I can communicate. It’s that simple. I call another friend who is 3 hours in a different time zone, works just perfect. I more people and my working day is now corrupted calling friends and family with whom I haven’t talked to in ages. Another new wonder in my life.
What I did find out after the fact was that I also had all these cool features included in the price of my plan. Voicemail, caller ID, call forwarding, 3 way calling and more. Yikes, I would be paying how much extra with the phone or cellular companies just to have them. When you do you research, you find that most, if not all, VOIP service providers have these features included in their plans. Another benefit and star for VOIP.
Something I did like right away was that the adapter is about the size of my wallet. I can easily stow it away in my laptop bag and take it with me wherever I go out of town and still make call without paying long distance - day or night.
On to the technical part … we’ll keep this brief.
VOIP is short for Voice over Internet Protocol. Some companies will call this technology broadband phone service, digital phone service, voice over IP, internet phone service and other variations on this name. Basically what it means is that is allows you to send and receive audio, such as your voice, back and forth over the Internet. IP is the acronym for Internet Protocol and is the standard for sending and receiving information over the Net. The adapter that you receive from you VOIP company in most cases is called the ATA adapter (Analog Telephone Adapter) and this will convert your analog audio signal (which is your great voice) and to a digital signal so that it can be transmitted via the internet. By doing this, you are bypassing the local telephone company and making and receiving call over the internet. Hence the name Voice over IP. For most providers, it’s as simple as taking the ATA adapter out of the box, plugging your phone in to the device and start making phone calls. There are also IP phones which are dedicated VOIP telephones. Instead of having the standard RJ-11 connections, they have a RJ-45 Ethernet connection. Once again, take the phone, plug it in and off you go.
Where to get this voip unlimited long distance service?
There are a number of voip providers out there from offering various services, deals and promotions. Explore your options, determine your needs, and ask questions.
At the end of the day, I ended up getting a few of my friends and clients signed up with VOIP. They’re happy, especially when some of them opted for the service provider that offered 2 months free unlimited plans.
Anyways, it’s getting late here and I should be off to bed. Then again, someone out in New York is just getting up and really deserves an early morning call from me to let them know I’m thinking of them.
Article written by Michael Anthony Jones who manages various websites, one of them being http://voip.shopbuydeals.com/ deals on VOIP products and services.
Shop VOIP ShopBuyDeals for current deals on Voice over IP services.
According to a survey commissioned by Ofcom and carried out by the specialist consultancy firm Mass in the UK, the problems faced during WiFi use are caused primarily by interference from household appliances.
Televisions and baby monitors were placed among the top causes of WiFi interference in the study, which was commissioned by Ofcom to make sure that the radio spectrum was being used efficiently. The study particularly focused on the unlicensed 2.4 GHz band, to examine how much was it affected, if at all, by interference.
Although WiFi users are most likely to blame networks within the vicinity for interferences with their 3g mobile internet connection, the study showed that the actual blame lies with their own household gadgets, the television being the biggest culprit of all.
According to a Mass spokesperson, data from the study suggests that WiFi networks can carry far more traffic than they currently do. Service quality is reduced dramatically due to interference caused by different household devices, he said.
About 10-15% of WiFi users regularly face problems when connecting to the Internet. The study showed that while inner city areas are typically more prone to such problems due to congestion, areas near railway stations did not perform too well either.
Another discovery was that too many WiFi connections within a certain geographical area could seriously compromise the quality of service on their own.
Try VoIP Before Buying
So you like the concept of ‘cutting’ your phone service in favour of VoIP but are hesitant to take the plunge and abandon your ‘Landline’ without trying it out for yourself first. Perhaps the advertised features and rates all sound a little ‘too-good-to-be-true’. The terrific news is that you can make VoIP calls using your computer to virtually any telephone or computer in the world with little more than an Internet connection and a headset.
‘Free VoIP’ Using a Softphone
Firstly, let’s look at the ‘Free’ way of taking VoIP for a test drive. So what’s a ‘Softphone’ I hear you ask? A ‘Softphone’ is merely a ‘Software’ ‘Phone‘ that enables you to use your computer like you would a telephone. Softphones are programs that generally resemble the keypad on a telephone and function in much the same way.
Softphones enable you to call other ‘Internet-connected’ devices or softphones for free (Free PC to PC VoIP), or conventional telephones for a small fee (PC to Phone VoIP). The reason that ‘PC to Phone VoIP’ calls (i.e., to conventional phones) are not free is that in order to call normal telephones, your call needs to route partially through the heavily regulated, heavily taxed Public Switched Telephone Network (PSTN). As long as the person you’re calling is also connected to the Internet, you can talk for as long as you like across the neighborhood or on the other side of the world for free. Furthermore with PC to PC VoIP, there aren’t any contracts to sign or commitments to make. Just download the softphone, and start talking.
PC to Phone VoIP
If you’d like to try VoIP by calling conventional telephones, consider PC to Phone VoIP. Depending on the Service Provider you choose and the destination country you’re calling, the cost could be as little as just a few cents per minute. As long as you purchase ‘pre-paid’ calling credit, you won’t need to enter into a contract of any kind and can use that credit to call any telephone around the world. The smallest denomination of prepaid calling credit usually begins at $10 USD. However, at just a few pennies per minute this easily equates to over 5 hours of talk time. As an added bonus, some PC to Phone service providers also enable free PC to PC VoIP calls using the same softphone as that used for their PC to Phone VoIP calls. That way, you can call a conventional phone using PC to Phone, then arrange to meet the person you’re calling online (PC to PC VoIP) to continue talking for as long as you like, free of charge.
So try VoIP for yourself before you buy. You’ll get an idea of the exceptional call quality and fantastic call rates available before entering into a contract that replaces your landline.
Nathan is the owner of http://www.netphonedirectory.com and http://www.bluetoothpcheadsets.com. Netphonedirectory contains information about ‘PC to Phone VoIP’ and ‘Free PC to PC VoIP’. The site includes a comprehensive directory of Service Providers as well as general information relating to Internet Telephony.
Bluetoothpcheadsets.com contains information regarding the use of Bluetooth (Wireless) Headsets with PCs for VoIP (Internet Telephony).
Plans for a 2 Mb minimum speed Universal Service Obligation (USO) are in the offing as a measure to increase the high-speed broadband consumer base in Britain. However, according to Ed Richards, chief executive of Ofcom, it would be much wiser economically to first ensure basic in-house wiring improvements for households that still do not have a broadband connection rather than waiting for a completely new network.
Mr. Richards’ comments come in the wake of a recent survey conducted by Ofcom, which revealed that a shocking 55 per cent of the British population was not interested in acquiring even a basic broadband connection.
While 30 per cent of the households said they could not afford an extra monthly bill, around 15 per cent said that even if the connection was worthwhile they did not own a computer to connect to the internet.
These worrying statistics have led Mr. Richards to stress the need to deal with the problem of low-income households being unable to afford a connection. He made these comments during a speech at the London School of Economics. He argued that the reason for the absence of even basic internet access in nearly 40 per cent of households must be investigated. For more info on broadband, even cheap broadband choices, click www.broadbandgenie.co.uk.
Mr. Richards also remarked that despite the range of benefits of broadband being aggressively promoted, there still seem to be millions of people who are not tempted to get a broadband connection.
The mobile telephone, an idea which has now been around for and assessable for ages. Its seen its technology grow and move forward from something that was purely & effortlessly a cell phone, to nowadays something amazing that comes with an MP3 or maybe a digital camera or in fact both. All this is what the current generation of today is probing for. The more electrifying devices which can be found incorporated among it the even more individuals require the model. The new most well liked hand-set at the moment seems to be the wonderful iphone. Produced by Apple, it is top of the line, its an iPod & mobile phone. Consequently if you’re a follower of technology then this is certainly the exact hand set for you. Compare Mobile Phones and save money with Mobile Shop.
The cellular handset is also known as a wireless or maybe a mobile telephone. Although cell cell phones have taken over our current society they have been all over for several decades, in some style or perhaps another. The cell hand set business persists to go up and get bigger by leaps and bounds as it has in the past few months. Even though it went ahead little more than 20 years ago. Owners have produced an abundance of new gizmos that keep mobile cell users returning back for extra. They go on each and every day to grow the assortment of capabilities & services to accommodate the rising demands, of what these days, on the go civilisation want.
There are also many types of networks. The recent leading & most in style types are Orange, T-Mobile, and Vodafone. These days folk can opt whether people wish for to own the cell contract on pay as you go or maybe a on an actual contract. Contract cells are normally the most sought after class of contract & with it it means the greater part of the time you do not take to pay for a state of the art new cell, it in general comes free among the package. Mobile cellular’s on contract give you the most adaptable selection in regards to how people handle it, there is a vast decision located in the varieties of contracts possible to customers. All that makes it exceptionally painless for you to pick a contract which is fitting for your requests and how you manage it.
Around eight WiFi VoIP handsets and phones have been looked at by leading security experts, who say that security problems range from potential denial-of-service attacks to more serious issues that allow “deep access” to the device that lets a hacker read any sensitive information on the phone.
Problems like this inevitable. So whose responsibility is it to forestall them? It has been suggested that if we see practices like this grow as these devices become more prevalent then the manufacturers will only have themselves to blame when the security issues put people off VoIP altogether.
VoIP hacking is the digital age’s version of war dialing - a method of automatically scanning telephone numbers using a modem, frequently ringing every telephone number in surrounding area to find where computers or fax machines are available, then attempting to access them by guessing passwords.
Still there are actions users can take to limit security vulnerablities. Here’s a list of WiFi VOIP security issues, and some useful ways to guard against them:
Many directions of attack:
As the telephones get more advanced, so could the points of entry for malicious attacks increase. Email, client Web browsers, Bluetooth, SMS, WiFi, media players, and image viewers could all give hackers a point of entry. Though users can use open-source as well as commercial tools to continually test their phones and networks, they’ll ultimately have to rely on vendors to also do effective testing on these devices.
Targeting phones in public environments:
One way of doing this is a Bluetooth scanner could be concealed at the entrance to a major airport or train station and be used to grab user data. It may be best to keep Bluetooth and other wireless features swicthed off when not needed.
Rogue access points:
Meanwhile at the office or on the road, emplyees will have to keep their guard up and scan for rogue access points. criminals will set up access points to specifically target WiFi phones in a business environment as well as at hotels and other places business people like to get together. Decent device authentication and encryption can help provide protection here.
Specific attacks:
Targeted attacks on precise voice-over-wireless networks can also be an issue, although perhaps one that the victims may prefer to keep quiet.
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